top of page

SHIPPING & RETURNS 

SHIPPING POLICY

At Quest Life & Beauty, we are dedicated to providing you with a seamless and enjoyable shopping experience, including transparent and efficient shipping services. This Shipping Policy outlines the important details regarding the shipment of your orders.

Order Processing Time

  • We strive to process and prepare your order for shipment as quickly as possible. Please allow 6-8 business days for order processing. Orders placed on weekends or holidays may be processed on the next business day.

Shipping Methods and Delivery Times

  • We offer several shipping options to accommodate your needs, including standard and expedited shipping. Shipping costs and estimated delivery times will vary based on your location and selected shipping method.

    • Standard Shipping: Estimated delivery time is typically between 7 to 10 business days, depending on your location.

    • Expedited Shipping: For faster delivery, you can choose our expedited shipping option, which usually takes 4-5 business days.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions of the package, shipping method selected, and your delivery address. The shipping cost will be displayed during the checkout process before you finalize your order.

Delivery Delays

  • While we make every effort to ensure timely delivery, please note that delivery times may be subject to unexpected delays due to circumstances beyond our control, such as extreme weather conditions or carrier issues. We appreciate your understanding in such rare instances.

Undeliverable or Returned Packages

  • In the event that a package is returned to us as undeliverable due to an incorrect address or other reasons, we will attempt to contact you to resolve the issue. Additional shipping charges may apply for re-sending the package.

Shipping Restrictions

  • We comply with all applicable laws and regulations regarding shipping, including restrictions on the shipment of certain products to specific locations. Please review our product listings and any applicable legal restrictions before placing an order.

Contact Us

If you have any questions or require further assistance regarding our Shipping Policy or the status of your order, please don't hesitate to contact our customer support team at [Contact Information].

Thank you for choosing Quest Life & Beauty. We appreciate your business and look forward to serving you with a smooth and reliable shipping experience.

RETURN & EXCHANGE POLICY

Our return policy is simple and straightforward. If you are not completely satisfied with your purchase, you can return it within 30 days of purchase for a full refund or exchange. Please note that the item must be unused and in its original packaging for us to process the return. If you have any questions or concerns regarding returns or exchanges, please contact our customer support team.

bottom of page